Voice prompts loaded onto your PBX can answer unattended calls, or guide customers through a series of menus or an interactive voice response (IVR).
We'll organize and setup your system with the professionally recorded voice prompts to give your users the best experience.
With an IVR menu callers can easily be navigated to a specific department or group of operators.
This feature comes standard with the PBX, so regardless of the size of your business, you'll have a system which can rival that of even the large corporate companies.The IVR can be changed to suit your needs as your business grows and develops.
Below is an example of and IVR and how a caller can be guided according to their requirements: